Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201105280 | Scottish Borders Council | policy/administration | Not upheld, recommendations | March 2013 |
201200127 | Business Stream | leakage | Upheld, recommendations | March 2013 |
201200144 | A Medical Practice in the Fife NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2013 |
201200170 | The City of Edinburgh Council | secondary school | Some upheld, recommendations | March 2013 |
201200191 | Business Stream | charging method / calculation | Not upheld, no recommendations | March 2013 |
201200379 | Perth and Kinross Council | council tax (incl community charge) | Some upheld, recommendations | March 2013 |
201200391 | East Dunbartonshire Council | policy/administration | Some upheld, recommendations | March 2013 |
201200467 | East Renfrewshire Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2013 |
201200560 | Aberdeenshire Council | policy/administration | Not upheld, no recommendations | March 2013 |
201200562 | Business Stream | meter reading | Upheld, action taken by body to remedy, recommendations | March 2013 |