Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201201771 | Western Isles NHS Board | admission, discharge and transfer procedures | Upheld, recommendations | March 2013 |
201201776 | Scottish Prison Service | legal correspondence | Upheld, recommendations | March 2013 |
201201865 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | March 2013 |
201201910 | Perth and Kinross Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2013 |
201201916 | Business Stream | charging method / calculation | Some upheld, action taken by body to remedy, no recommendations | March 2013 |
201202019 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
201202051 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
201202112 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | March 2013 |
201202173 | Lanarkshire NHS Board | policy/administration | Some upheld, recommendations | March 2013 |
201202244 | Blackwood | complaints handling | Some upheld, recommendations | March 2013 |