Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201104875 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | February 2013 |
201105086 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2013 |
201105480 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | No decision reached | February 2013 |
201200035 | Lothian NHS Board - Acute Division | complaints handling | Not upheld, action taken by body to remedy, recommendations | February 2013 |
201200041 | Business Stream Ltd | leakage | Not upheld, action taken by body to remedy, no recommendations | February 2013 |
201200302 | A Medical Practice in the Orkney NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 |
201200449 | Lanarkshire NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | February 2013 |
201200538 | North Ayrshire Council | estate management; open space and environment work | Not upheld, action taken by body to remedy, no recommendations | February 2013 |
201200590 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2013 |
201200667 | Borders NHS Board | communication; staff attitude; dignity; confidentiality | Some upheld, recommendations | February 2013 |