Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201203841 | Scottish Prison Service | personal property | Not upheld, no recommendations | April 2013 |
201203871 | Scottish Ambulance Service | complaints handling | Some upheld, recommendations | April 2013 |
201204154 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | April 2013 |
201204481 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists | Upheld, action taken by body to remedy, no recommendations | April 2013 |
201204499 | The City of Edinburgh Council | parking | Not upheld, no recommendations | April 2013 |
201003813 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2013 |
201004490 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
201004603 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | March 2013 |
201100156 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2013 |
201102648 | University of the West of Scotland | teaching and supervision | Upheld, recommendations | March 2013 |