Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201201410 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | December 2012 |
201201458 | Scottish Prison Service | earnings | Not upheld, no recommendations | December 2012 |
201201468 | Scottish Prison Service | complaints handling | Upheld, recommendations | December 2012 |
201201488 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |
201201692 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | December 2012 |
201201696 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | December 2012 |
201201737 | Scottish Prison Service | complaints handling | Upheld, recommendations | December 2012 |
201201751 | The City of Edinburgh Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | December 2012 |
201201755 | Scottish Prison Service | personal property | Not upheld, no recommendations | December 2012 |
201201979 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | December 2012 |