Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201103340 | Highland NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | December 2012 |
201103483 | Aberdeenshire Council | parking | Not upheld, no recommendations | December 2012 |
201103741 | South Lanarkshire Council | claims for damage, injury, loss | Not upheld, no recommendations | December 2012 |
201103765 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | December 2012 |
201103826 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |
201104215 | Business Stream Ltd | incorrect billing | Upheld, recommendations | December 2012 |
201104574 | Scottish Prison Service | policy/administration | Some upheld, recommendations | December 2012 |
201104709 | South Lanarkshire Council | complaints handling | Upheld, recommendations | December 2012 |
201105083 | Scottish Water | damage caused / compensation | Some upheld, action taken by body to remedy, no recommendations | December 2012 |
201105187 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |