Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201202593 | A Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2013 |
201202618 | Scottish Prison Service | progression | Not upheld, no recommendations | January 2013 |
201202641 | Scottish Prison Service | personal property | Not upheld, no recommendations | January 2013 |
201202830 | Scottish Prison Service | complaints handling | No decision reached | January 2013 |
201202896 | Grampian NHS Board | complaints handling | Upheld, action taken by body to remedy, recommendations | January 2013 |
201202916 | Scottish Prison Service | recreation | Not upheld, no recommendations | January 2013 |
201002513 | Crown Office and Procurator Fiscal Service | policy/administration | Not upheld, no recommendations | December 2012 |
201003747 | Falkirk Council | finance - housing benefit and council tax benefit | Some upheld, recommendations | December 2012 |
201004025 | Glasgow City Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | December 2012 |
201005291 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | December 2012 |