Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201201466 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
201201554 | Scottish Water | damage caused / compensation | Upheld, recommendations | January 2013 |
201201613 | A Practice in the Lanarkshire NHS Board area | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | January 2013 |
201201680 | Orkney Islands Council | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, action taken by body to remedy, no recommendations | January 2013 |
201201812 | Scottish Water | sewer flooding - internal | Not upheld, no recommendations | January 2013 |
201201818 | Lothian NHS Board | clinical treatment/diagnosis | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
201201889 | Glasgow City Council | policy/administration | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
201201976 | University of St Andrews | plagiarism and intellectual property | Not upheld, recommendations | January 2013 |
201202013 | Scottish Water | damage caused / compensation | Not upheld, no recommendations | January 2013 |
201202015 | Business Stream Ltd | policy/administration | Not upheld, no recommendations | January 2013 |