Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201103465 | Transport Scotland | complaints handling | Not upheld, recommendations | January 2013 |
201103637 | Business Stream Ltd | attitude / behaviour | Some upheld, recommendations | January 2013 |
201103641 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | January 2013 |
201103655 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | January 2013 |
201103755 | Scottish Prison Service | progression | Not upheld, no recommendations | January 2013 |
201103774 | West Lothian Council | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | January 2013 |
201103822 | Clyde Valley Housing Association Ltd | hedges and fences | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
201103835 | Fife Council | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | January 2013 |
201104091 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
201104291 | Business Stream Ltd | incorrect billing | Some upheld, recommendations | January 2013 |