Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201200229 | Glasgow City Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | January 2013 |
201200321 | Business Stream Ltd | policy/administration | Some upheld, recommendations | January 2013 |
201200472 | Midlothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2013 |
201200540 | North Lanarkshire Council | maintenance and repair of roads | Some upheld, recommendations | January 2013 |
201200544 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
201200585 | Scottish Prison Service | visits | Some upheld, recommendations | January 2013 |
201200592 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | January 2013 |
201200608 | Dumfries and Galloway NHS Board | clinical treatment/diagnosis | No decision reached | January 2013 |
201200612 | Business Stream Ltd | charging method / calculation | Upheld, recommendations | January 2013 |
201200710 | Aberdeen City Council | finance - rent | Not upheld, no recommendations | January 2013 |