Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201200718 | Scottish Prison Service | special escorted leave | Upheld, recommendations | January 2013 |
201200876 | Business Stream Ltd | complaints handling | Upheld, recommendations | January 2013 |
201201215 | Orkney Islands Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | January 2013 |
201201260 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
201201288 | Hebridean Housing Partnership Ltd | neighbour problems | Not upheld, no recommendations | January 2013 |
201201320 | The Robert Gordon University | academic appeal/exam results/degree classification | Not upheld, no recommendations | January 2013 |
201201354 | Office of the Scottish Charity Regulator | complaints handling | Some upheld, recommendations | January 2013 |
201201400 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
201201413 | A Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
201201457 | A Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |