Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201202149 | Argyll Community Housing Association | estate management | Not upheld, no recommendations | January 2013 |
201202175 | A Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2013 |
201202220 | The Highland Council | traffic regulation and management | Some upheld, action taken by body to remedy, recommendations | January 2013 |
201202262 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | January 2013 |
201202272 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | January 2013 |
201202444 | An Optician in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
201202470 | Lanarkshire NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | January 2013 |
201202525 | Scottish Prison Service | money | Not upheld, no recommendations | January 2013 |
201202534 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | January 2013 |
201202547 | North Lanarkshire Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | January 2013 |