Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201200242 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | November 2012 |
201200254 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
201200265 | Scottish Water | complaints handling | Not upheld, no recommendations | November 2012 |
201200315 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | November 2012 |
201200322 | Fife Council | rights of way and public footpaths | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
201200357 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
201200369 | A Medical Practice in the Tayside NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, recommendations | November 2012 |
201200455 | Fife Council | parking | Not upheld, no recommendations | November 2012 |
201200506 | Business Stream Ltd | leakage | Not upheld, no recommendations | November 2012 |
201200735 | Lanarkshire NHS Board | complaints handling | Not upheld, action taken by body to remedy, no recommendations | November 2012 |