Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201101281 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | October 2012 |
201101370 | Argyll Community Housing Association | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | October 2012 |
201101699 | Melville Housing Association Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, action taken by body to remedy, recommendations | October 2012 |
201101721 | The Highland Council | policy/administration | Some upheld, recommendations | October 2012 |
201102025 | East Renfrewshire Council | policy/administration | Not upheld, no recommendations | October 2012 |
201102226 | A Medical Practice in the Highland NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | October 2012 |
201102499 | Lothian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, recommendations | October 2012 |
201102504 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Some upheld, recommendations | October 2012 |
201102518 | The City of Edinburgh Council | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, action taken by body to remedy, no recommendations | October 2012 |
201102534 | East Renfrewshire Council | maintenance and repair of roads | Not upheld, no recommendations | October 2012 |