Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201104127 | Scottish Water | complaints handling | Upheld, recommendations | October 2012 |
201104145 | Tayside NHS Board | nurses / nursing care | Some upheld, recommendations | October 2012 |
201104344 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | October 2012 |
201104351 | Orkney Housing Association Ltd | shared ownership | Upheld, action taken by body to remedy, no recommendations | October 2012 |
201104353 | The Golden Jubilee National Hospital | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |
201104364 | Fife NHS Board | clinical treatment; diagnosis | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
201104437 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |
201104450 | Falkirk Council | common repairs to former council houses | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
201104452 | Scottish Water | sewer flooding - internal | Some upheld, recommendations | October 2012 |
201104543 | A Dentist in the Grampian NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |