Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201201004 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2012 |
201201036 | Atrium Homes | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | October 2012 |
201201083 | Cairn Housing Association Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | October 2012 |
201201252 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | October 2012 |
201201411 | Scottish Prison Service | clothing | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
201201421 | Scottish Prison Service | regime and operation of prison | Not upheld, no recommendations | October 2012 |
201105352 | A Medical Practice in the Borders NHS Board area | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | October 2012 |
201003315 | Greater Glasgow and Clyde NHS Board | policy/administration; complaints handling | Upheld, recommendations | September 2012 |
201100106 | Glasgow City Council | finance - rent | Not upheld, no recommendations | September 2012 |
201101332 | Greater Glasgow and Clyde NHS Board - Acute Services Division | policy/administration | Upheld, recommendations | September 2012 |