Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201103309 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists; complaints handling | Some upheld, action taken by body to remedy, recommendations | September 2012 |
201103311 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | September 2012 |
201103320 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, recommendations | September 2012 |
201103335 | South Ayrshire Council | handling of application (complaints by applicants) | Not upheld, no recommendations | September 2012 |
201103386 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
201103435 | Scottish Water | sewer flooding - affecting water courses | No decision reached | September 2012 |
201103475 | Dumfries and Galloway Council | acquisition by authorities, home loss, disturbance, compulsory purchase and repurchase | Not upheld, no recommendations | September 2012 |
201103552 | Business Stream Ltd | incorrect billing | Upheld, recommendations | September 2012 |
201103632 | Perth and Kinross Council | complaints handling (incl social work complaints procedures) | Some upheld, action taken by body to remedy, no recommendations | September 2012 |
201103657 | Fife Council | complaints handling (incl social work complaints procedures) | Not upheld, recommendations | September 2012 |