Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201105002 | East Lothian Council | transfers | Not upheld, no recommendations | September 2012 |
201105188 | Lothian NHS Board - University Hospitals Division | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
201105240 | Business Stream Ltd | incorrect billing | Not upheld, no recommendations | September 2012 |
201105267 | Scottish Prison Service | progression | Not upheld, no recommendations | September 2012 |
201105270 | Scottish Water | damage caused / claim for compensation | Not upheld, no recommendations | September 2012 |
201105355 | Dumfries and Galloway Housing Partnership | applications, allocations, transfers | No decision reached | September 2012 |
201105501 | Scottish Prison Service | work (in prison) | Some upheld, action taken by body to remedy, no recommendations | September 2012 |
201200043 | Scottish Prison Service | religious books, items and practices | Some upheld, action taken by body to remedy, no recommendations | September 2012 |
201200078 | Dumfries and Galloway Housing Partnership | complaints handling | Upheld, action taken by body to remedy, no recommendations | September 2012 |
201200115 | A Dentist in the Lothian NHS Board area | policy/administration | Upheld, recommendations | September 2012 |