Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201101570 | Falkirk Council | policy/administration | Some upheld, no recommendations | August 2012 |
201102101 | Fife Council | handling of application (complaints by applicants) | Some upheld, recommendations | August 2012 |
201102273 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | August 2012 |
201102381 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | August 2012 |
201102414 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2012 |
201102615 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, no recommendations | August 2012 |
201102626 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
201102803 | A Medical Practice in the Lothian NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | August 2012 |
201102885 | Lanarkshire NHS Board | nurses / nursing care | Some upheld, action taken by body to remedy, no recommendations | August 2012 |
201102957 | Scottish Water | water pressure - low | Upheld, action taken by body to remedy, no recommendations | August 2012 |