Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201200955 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | September 2012 |
201000645 | Grampian NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | August 2012 |
201003234 | Dundee City Council | policy/administration | Not upheld, no recommendations | August 2012 |
201003618 | Ayrshire and Arran NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | August 2012 |
201003683 | The Highland Council | complaints handling | Upheld, recommendations | August 2012 |
201003932 | Ayrshire and Arran NHS Board | clinical treatment/diagnosis | Not upheld, no recommendations | August 2012 |
201004338 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
201004828 | West Lothian Council | finance - housing benefit and council tax benefit | Some upheld, recommendations | August 2012 |
201004951 | Fife NHS Board | hygiene, cleanliness and infection control | Not upheld, recommendations | August 2012 |
201005054 | Perth and Kinross Council | policy/administration | Upheld, action taken by body to remedy, no recommendations | August 2012 |