Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201103991 | The Robert Gordon University | accommodation | No decision reached | September 2012 |
201104019 | The Highland Council | policy/administration | Not upheld, no recommendations | September 2012 |
201104041 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
201104065 | Fife Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2012 |
201104108 | Glasgow City Council | policy / administration; planning permission | Not upheld, no recommendations | September 2012 |
201104124 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2012 |
201104645 | Caledonia Housing Association | improvements and alterations; complaints handling | Some upheld, recommendations | September 2012 |
201104802 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis; complaints handling | Some upheld, recommendations | September 2012 |
201104953 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | September 2012 |
201104998 | Scottish Water | damage caused / claim for compensation | Not upheld, no recommendations | September 2012 |