Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201101431 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2012 |
201101545 | Edinburgh Napier University | complaints handling | Some upheld, recommendations | September 2012 |
201101712 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
201102036 | North Lanarkshire Council | policy / administration; handling of planning application | Upheld, action taken by body to remedy, recommendations | September 2012 |
201102045 | Dumfries and Galloway Council | kennels | Some upheld, recommendations | September 2012 |
201102116 | Scottish Water | damage caused / compensation | Not upheld, no recommendations | September 2012 |
201102387 | University of Stirling | complaints handling | Not upheld, no recommendations | September 2012 |
201102475 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
201102523 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | September 2012 |
201102588 | West Lothian Council | building warrants: certificates of completion/habitation | Not upheld, no recommendations | September 2012 |