Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201202059 | Forth Valley NHS Board | complaints handling | No decision reached | November 2012 |
201202153 | Dundee City Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, action taken by body to remedy, no recommendations | November 2012 |
201202531 | The Golden Jubilee National Hospital | clinical treatment / diagnosis | Some upheld, recommendations | November 2012 |
201002396 | A Council | policy/administration | Upheld, recommendations | October 2012 |
201002747 | The Golden Jubilee National Hospital | clinical treatment; diagnosis | Not upheld, recommendations | October 2012 |
201002995 | University of Dundee | academic appeal/exam results/degree classification | Some upheld, recommendations | October 2012 |
201004350 | Fife Council | policy/administration | Not upheld, recommendations | October 2012 |
201100873 | Fife Council | parking | Not upheld, no recommendations | October 2012 |
201100925 | Aberdeenshire Council | council tax (incl community charge) | Some upheld, action taken by body to remedy, recommendations | October 2012 |
201100997 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | October 2012 |